Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient Location
Friendly Staff
Noisy Rooms
Dining Limitations
7.2/10
Very good
Rooms
7.2
Location
8.6
Service
6.9
Dining
6.7
Guest reviews
7.2/10
based on 9 reviews
7.5
7.5/10 based on 3086 reviews
Jim
United States,
May
2024
6.4/10
The hotel had some noise issues with rooms, and they appeared run down compared to the online pictures. However, the staff was friendly and accommodating, despite some issues with accepting my Thai license as proof. The location was convenient for various activities and amenities, though there were some concerns regarding dining options. Overall, the stay was acceptable with some room for improvement.
Rooms
5.0
The rooms were noisy due to issues with sound from above and seemed run down compared to the online images. Not ideal.
Service
7.0
The staff was friendly and tried to be helpful, but they had some trouble accepting my Thai license as identification. Service was decent overall.
Location
8.0
The hotel's location was convenient, surrounded by shops, restaurants, and close to various attractions. A good and accessible spot.
Dining
6.0
Dining options were somewhat limited compared to other hotels in the area. A bit underwhelming.
Facilities
6.0
The hotel had standard facilities with room for improvement. Nothing exceptional but adequate.
Convenient Location
Noisy Rooms
Gary
United Kingdom,
May
2024
7.8/10
The hotel is in a prime location across the street from JomTien Beach, offering a peaceful and relaxing stay. The rooms are spacious and classy, meeting the standards of a 4-star accommodation, yet some improvements could be made in terms of hospitality. The dining options vary widely from delightful to subpar. The property boasts wonderful landscaping and pool facilities, perfect for a leisurely vacation.
Rooms
8.0
The room on the 5th floor was quite big with a separate seating area, very clean and well set out.
Service
6.0
While some staff were helpful and friendly, the overall hospitality experience was lacking, including entering the room without knocking and neglecting the DND sign.
Location
9.0
The hotel's location is ideal for beach lovers, providing easy access to JomTien Beach and the surrounding esplanade for relaxing walks. Additionally, it's close to transportation options to explore nearby areas like Satthip.
Dining
7.0
The dining experience offers a range of choices, from really good dishes to some that are poor. For those who enjoy homemade pasta, it's a highlight.
Facilities
9.0
The hotel features nice landscaping and plenty of pool deck space, perfect for unwinding during your stay.
Charles
United States,
April
2024
8.2/10
I loved my stay at the hotel! The rooms in the Jomtien Wing were a bit small but nice, and I could even see the sea views from my room. Having two fridges was a convenient touch, especially when booking via the internet. The service was generally good, but there were some minor issues that affected my experience. The location was fantastic, offering easy access to Pattaya and the beautiful beach esplanade for lovely walks. The dining options were varied and delicious, with live music adding to the ambiance. The facilities were well-maintained, setting the stage for a delightful stay.
Rooms
8.0
The rooms in the Jomtien Wing were a little small but nice, and I enjoyed the sea views from my room. Having two fridges was a practical perk.
Service
7.0
The staff was generally friendly, but there were some instances where attitude was noticeable. I was a bit disappointed by the lack of attention to details like a straw left in front of the elevator.
Location
9.0
The hotel's location was superb, allowing easy access to Pattaya and the beautiful esplanade along the beach. It was close to everything I needed, including public transport, restaurants, and convenient stores.
Dining
8.0
The dining experience was delightful with a wonderful selection of tasty dishes accompanied by live music. However, I wished there were more breakfast options available.
Facilities
9.0
The hotel facilities were top-notch, providing everything I needed for a comfortable stay.
George
United Kingdom,
December
2023
7.0/10
The hotel has a fantastic location right next to the sea, making it convenient for beach lovers and families. While the rooms had some issues like mold and a mildew smell, the friendly staff made our stay more enjoyable. The dining options were okay but not exceptional. Overall, a good choice for those prioritizing the beach experience.
Rooms
6.0
The rooms had mold on the ceiling and in the shower, and they smelled like mildew at times. Despite these issues, the accommodation was spacious and equipped with air conditioning.
Service
7.0
The staff, particularly Yuthida at the Reception, were nice and friendly, elevating our experience. However, the management seemed to put them under pressure.
Location
8.0
The hotel's location is great for beachgoers, with easy access to Dongtan beach and public transport. It's not ideal for those seeking vibrant nightlife but perfect for a relaxing stay by the sea.
Dining
7.0
The dining options were good with a variety of Asian and Western choices. However, the breakfast seemed geared towards Chinese guests and could be improved for a more diverse clientele.
Facilities
The hotel offered room service, shops, laundry, and valet parking. The facilities were adequate but not outstanding.
Martin
United Kingdom,
November
2023
7.2/10
Although the rooms appeared a bit 'tired' and noisy due to sounds from the room above despite the DND sign, they matched the photos. The location was excellent, especially for families, providing beachfront access and a choice of deck chairs. The dining experience was varied, ranging from Asian to Western options. The service was a mix of highlights like attentive reception staff and disappointments like undrinkable coffee for breakfast.
Rooms
7.0
The rooms, though noisy and showing signs of wear, were as depicted in the photos.
Service
6.0
The service had its highs and lows - while the reception team attended to our needs promptly and upgraded our room, the breakfast quality and cleanliness around the elevators left something to be desired.
Location
9.0
The location was superb, right across from the beach and ideal for strolls along the esplanade. It offered a variety of seating options overlooking the sea.
Dining
7.0
The dining options were diverse with good choices for meat eaters but limited for vegetarians. The breakfast was a mix of fantastic fresh fruits and cereals alongside disappointing coffee.
Facilities
The hotel provided a set of commercial services and a beachfront location with convenient facilities for guests.
John
United States,
October
2023
8.4/10
I had a wonderful stay at this hotel with its prime location near the beach and a variety of restaurants. The rooms were clean and spacious, and the staff was friendly and helpful. The breakfast was satisfying, although the hotel may need to work on some maintenance issues. The swimming pool was one of the best I've seen, and the massage services were a nice touch. Overall, a great value for the money.
Rooms
8.0
The rooms were spacious and clean, although there were some ants around occasionally. The beds were comfortable, and the bathroom was well-maintained.
Service
9.0
The staff was very polite and helpful, making my stay enjoyable. I noticed a minor cleanliness issue near the elevators, but overall, the service was top-notch.
Location
9.0
The hotel's location was perfect, just a stone's throw away from the beach and surrounded by plenty of dining options. It was a peaceful retreat away from the noisy city center.
Dining
7.0
The dining experience was enjoyable, with a wide variety of Thai and International breakfast options. While it was not exceptional, it was satisfying and filling.
Facilities
9.0
The hotel offered great facilities, including a lovely swimming pool in a park-like setting just across the road from the beach. The massage service was a nice added touch.
Mark
United Kingdom,
July
2023
8.0/10
My stay at the hotel was wonderful! The rooms were spacious, neat, and tidy, offering a magnificent view of the sea, although there was no balcony. The breakfast spread was delightful, catering to diverse preferences.
Rooms
8.0
The rooms were big with a good view of the sea, but unfortunately, no balcony. The insulation of the room was excellent.
Service
9.0
The staff was incredibly friendly and welcoming, with someone always ready at the front door to assist. Their hospitality was top-notch.
Location
9.0
The hotel's location was excellent, just a stone's throw away from the beautiful beach. It was convenient with local food stores and a 7-Eleven nearby.
Dining
6.0
The breakfast had a good variety to choose from, but the overall experience felt crowded and noisy, like a feeding lot.
Facilities
8.0
The hotel facilities were well-maintained and convenient, enhancing the overall stay experience.
Barry
United Kingdom,
June
2023
6.6/10
The hotel offers a mix of positives like clean, decent, and comfortable rooms, along with little ants and a humid smell. The service can be very helpful but occasionally offensive. The location is good with accessible restaurants and bars but has some areas to avoid. The dining options are varied, although not exceptional. Overall, an average experience with room for improvement.
Rooms
7.0
The rooms are clean, decent, and comfortable despite encountering some little ants and a humid smell.
Service
6.0
The service can be very helpful but at times bordering on offensive.
Location
7.0
The location is good with restaurants and bars within walking distance, but some areas might be best avoided.
Dining
6.0
The dining options are varied, but nothing extraordinary.
Facilities
7.0
John
United Kingdom,
May
2023
7.0/10
My stay at the hotel was quite pleasant overall. The room I stayed in was spacious and had a lovely sea view, which I thoroughly enjoyed. The cleanliness and presentation of the room were top-notch. However, the service left much to be desired with unnecessarily strict procedures and a somewhat impersonal treatment that felt outdated and uninspiring. The location was exceptional, especially with the unique connected rooms arrangement and the proximity to the beach. The dining experience was rushed and overcrowded, not meeting my expectations for a relaxed meal. Despite some drawbacks, the hotel provided good value for the money.
Rooms
8.0
The room I stayed in was spacious and had a good sea view. It was clean and well presented, which I appreciated.
Service
5.0
The service, unfortunately, felt impersonal and overly strict with too many document requests and delays in room readiness. It gave off a dated shopping mall meets tacky cruise ship vibe.
Location
9.0
The hotel's location was excellent, near the beach and offering unique connected rooms for convenient stays. It was an ideal spot to explore Pattaya.
Dining
6.0
The dining experience, particularly during check-in and breakfast, was rushed and overcrowded, not meeting the expected standards. It was more suitable for meat eaters than vegetarians.
Facilities
7.0
The hotel's facilities were decent overall, providing the essentials for a comfortable stay.
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